For over 40 years, this leading IT procurement and IT service company have been helping organisations realise their potential by providing the IT expertise, solutions and services which give them the perpetual edge.
They identified that their clients’ IT Asset Disposition (ITAD) and End of Life (EOL) asset requirements were not as economically beneficial as they could be. With this business problem requiring a global solution, they turned to Wisetek to ensure that their clients’ ITAD needs could be professionally managed on a global scale and with a single point of contact.
One of the key drivers in the decision-making process to utilise the services provided by Wisetek was the simplicity, ease, and powerful feature-set of the Wisetek Returntek portal. Our clients can log a job with Wisetek from any global location and be sure that the service they receive will be the usual Wisetek blend of professionalism and dynamism.
Senior Account Director, IT procurement and IT services company
As the company works with the world’s leading tech and business brands, and has offices around the globe, we realised the scale and complexity of their ITAD requirements.
Their clients have extremely sensitive data handling requirements and being located in many jurisdictions means that a comprehensive knowledge of the global ITAD market and its ramifications was required.
Our global reach enabled us to sit down with the company and their clients to devise an ITAD solution tailored to each organisation. By using our Returntek portal, they could quickly and efficiently avail of our ITAD services.
In practical terms, all IT assets could be analysed, valued, collected, reconciled and processed efficiently at optimal cost.
Not only does this maximise the economic value of the assets, it does so in line with environmental and regulatory guidelines.
Partnering with Wisetek, they can now offer their clients a full-cradle-to-the-grave IT solution secure in the knowledge that their requirements are fulfilled regardless of location, the complexity of the IT infrastructure, the sensitivity of data, or regulatory and environmental grounds.
We recommend Wisetek for a number of reasons: Firstly – they do what they say they’re going to do, and when they say they’re going to do it. They provide us with a single point of contact for our Enterprise clients on a worldwide basis, and their Returntek portal works really well.
Senior Account Director, IT procurement and IT services company