Wisetek currently has a requirement for an experience ERP support professional with skills in Microsoft Dynamics NAV, business operational support. The primary responsibilities of the ERP Specialist is to perform first level Nav support in a professional and friendly manner, troubleshoot system issues, and work with Systems Engineering/Development vendors on resolution. ERP Support covers but not limited to ERP, MRP, EDI, API, integration and new implementations. The ERP support Specialist will work collaboratively across departments on; Operations and WorkCentre support, Finance and chart of account support, Engineering and NPI support, Customer service and Portal integration support. The role would also include process continuous improvement project work, system design/development support and driving UAT test plans. Travel & off-site project work opportunities.
Key Responsibilities
- Attain deep knowledge in the ERP modules & corresponding business processes
- Provider ERP End-User support across all departments & business streams
- Lead ERP projects such as platform installations, new process implementations, upgrades and migrations, APIs and integrations with Wisetek’s Portals
- Support continuous improvement project work
- Continually enhance UXI, write well-structured work instructions and training material, ensuring all related documentations are maintained and kept up to date. Manage the role out of training programs
- Drive Product/Process qualification and User Acceptance Testing, ensuring all updates and upgrades are thoroughly tested/signed-off prior to go-live
- Work at company sites across the US and internationally as required during times of key project delivery milestones
Desired skills/Experience
- Information Technology (BSc), BIS (BSc) or similar
- Experience supporting Dynamics NAV 2017, Business Central
- Knowledge of the following desirable;
- Microsoft Dynamics Nav 2017
- Azure & 365
- SQL Server database
- Microsoft Office suite
- Knowledge of the following an advantage;
- JET Reporting & Jet Analytics
- ColdFusion, bootstrap & Teamwork CMS
- Salesforce
- .NET with C# ,Web Development
- Strong communication both written and verbal
- Excellent analytical & troubleshooting skills
- Good team player
- Self-motivated
- Willingness to travel
Please Click here to apply.