Recover and Redeployment Service

 

With offices set to remain closed for a while and IT departments and staff are spending valuable time recovering and redeploying IT equipment to and from employees working from home. We have formulated a cost and time effective solution for collecting IT equipment from home addresses and that is fast and secure with additional service options.

 

RECOVERY – Do you need to recover and re-deploy IT equipment from employees working from home or remotely?

 

We will arrange for our logistics partner to arrive at the address next day and recover IT assets. The assets will be put in a hard transport box, padded appropriately and returned to our facility. On receipt we will review clean and catalog each device and report back to you the make model serial number of the items that were collected.  The items will be then be stored securely and put into stock ready for further re-deployment instructions.

 

REDEPLOYMENT SERVICES –

 

Hardware Audit –Capturing: make model serial number asset tag cosmetic grade and any visual issues that may need to be resolved (missing keys, cracked screens etc)

 

Test Audit – Functionality test and report back hardware configuration and any faults with Screens, Hard Drives, Ram, CPU, Battery

 

Data Erasure – HDDs will be wiped ready for re-use using Blancco Wiping Software A certificate of Erasure will be issued. Data storage that fail the wiping process due to bad sectors will be physically destroyed by shredding and a Certificate of Destruction will be issued.

 

Re-Imaging – The device will be re-imaged with a corporate image or a base windows image as requested. We can use OneDrive, USB pen or secure upload for image transfer.

 

Warranty Repairs – We will manage the under-warranty repair with the Manufacturer and advise when the item has been successfully repaired and back into stock ready for redeployment.

 

Out of Warranty Repairs – Devices that are faulty and out of under warranty will be assessed for cost of repair to bring back to grade B standard ready for redeployment.

 

Disposition – Devices that are not required for stock or redeployment can be re-marketed or recycled  

 

Redeployment – All devices will be placed into stock ready for redeployment and can be called off individually or as a consignment – New asset can be applied on recovered devices or new stock

 

Full -Service Description:

IT asset recoveryYou can outsource your recovery and redeployment activity to us. We can hold a limited number of stock items and be ready to re-image and redeploy. Therefore if an employee needs hardware replacement, you can select the replacement item from stock, we can load the desired image onto the replacement and send a courier to the home address, deliver the replacement item and at the same time collect the item (s) to be replaced from the employee.  The replaced item can be assessed and we can carry out the services on your instruction.

 

 

CONTACT INFORMATION:

enquiries@wisetek.net

UK: Tel + 44 (0) 1182 148 522

Ireland: Tel +353 21 455 6920